Moyenne	7.2 /10
Emplacement	8 /10
Chambre	8 /10
Services	6 /10
Equipement et infrastructure	6 /10
Service de réservation	6 /10

Le 2016-07-28 par Carolina Stromlid
Date de visite de l'établissement 2016-07-11
Commentaires :
Nice resort with good location on the beach. Lovely breakfast/restaurant area and good breakfast.

Commentaires sur la réservation :

Moyenne	7 /10
Emplacement	8 /10
Chambre	6 /10
Services	6 /10
Equipement et infrastructure	8 /10
Service de réservation	6 /10

Le 2015-05-23 par Sompong Saetang
Date de visite de l'établissement 2015-05-20
Commentaires :
I stayed with room number 408 it was very noisy of the traffic out side please immediately improve. Also the upgrade room from normal superior room to superior sea view not worth the money, reception staff charged me 800 Baht per night, I stayed 2 nights charged me 1,600 Baht. When I check with Agoda found that the different room type between normal superior and superior sea view was only around 250 Baht. This is unfair for customers at all. I would like to request the refund money back from your hotel. Please consider.

Commentaires sur la réservation :

Moyenne	10 /10
Emplacement	10 /10
Chambre	10 /10
Services	10 /10
Equipement et infrastructure	10 /10
Service de réservation	10 /10

Le 2013-12-26 par Minh Quach
Date de visite de l'établissement 2013-12-23
Commentaires :
The entire stay was very pleasant. The staff was very accomodating and supportive and the services was very good. Most of the staff speak very little english but they showed they are there for you. It was a wonderful experience. [R24 integr.ERR:escaping]

Commentaires sur la réservation :
The booking was easy and quick.

Moyenne	7 /10
Emplacement	8 /10
Chambre	6 /10
Services	8 /10
Equipement et infrastructure	6 /10
Service de réservation	10 /10

Le 2013-07-30 par DELTORCHIO
Date de visite de l'établissement 2013-07-21
Commentaires :
Tres bel hotel situé sur une plage plutot calme, à l’écart de l agitation du village ( 4 navettes gratuites/ jour )- restaurant et petit dejeuner tres bien et tres agreables en bord de mer - seuls points negatifs, les chambres coté route sont bruyantes tout comme le système de ventilation du spa situé au milieu du jardin... [R24 integr.ERR:escaping]

Commentaires sur la réservation :
site sawadee tres bien fait et connu des hebergeurs locaux - aucun soucis avec la reservation

Moyenne	6.8 /10
Emplacement	4 /10
Chambre	8 /10
Services	6 /10
Equipement et infrastructure	10 /10
Service de réservation	10 /10

Le 2013-03-28 par Christopher Flynn
Date de visite de l'établissement 2013-03-25
Commentaires :
Great hotel however every morning could not get a glass at breakfast for a juice ,,none left and nobody bother to chase up

Commentaires sur la réservation :
Good

Moyenne	9 /10
Emplacement	10 /10
Chambre	8 /10
Services	10 /10
Equipement et infrastructure	8 /10
Service de réservation	10 /10

Le 2012-07-17 par Muhammad Naazir Khan
Date de visite de l'établissement 2012-07-05
Commentaires :
We had a lovely stay there on our honeymoon. The room (deluxe - sea view) was great and spacious. The hotel staff was extremely helpful and communication was no issue at all. Hotel is situated perfectly as it is away from the over crowded chaweng and not completely isolated. Breakfast was excellent with a vast variety and their restaurant was also amazing. Had an amazing experience with Impiana and will definitely recommend it to everyone and no doubt whenever we are back in Samui, Impiana will be our first choice. The hotel provides free shuttle to the main Chaweng area throughout the day which was a great plus. Also great restaurants very close to the hotel just get out on the main road and walk up the hill for 5 mins and you will have a vast variety of eating places and massage spas. JUST one issue which needs to be highlighted. The bathroom tub had serious issues as water would accumulate all around the tub and would eventually leave a bad odor. The problem was highlighted twice but no response so we eventually figured it out ourselves and made sure to wipe it all off with our hands after every shower. Nearby hotels had kayaking facilities offered to its guests. Probably Impiana should also invest in a few Kayaks for their guests to enjoy [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Used Sawadee for the first time and without any doubt it was the best choice. Very timely responses, excellent communication and no problems at all. Simply perfect

Moyenne	7.6 /10
Emplacement	10 /10
Chambre	6 /10
Services	8 /10
Equipement et infrastructure	6 /10
Service de réservation	10 /10

Le 2012-05-15 par Evgeny Zateykin
Date de visite de l'établissement 2012-05-03
Commentaires :
Advantages: -Great location right on the perfect clean beach. Not too far from town s center. -Sunbeds and umbrellas are comfortable, sufficient quantity, always possible to find free ones -Cleanliness, good room service -Breakfast is good in general, but can be more various -Restaurant serves nice dinners on the beach in the evenings, good beach bar. Disadvantages: -Personnel can t understand and speak English even some people from reception!!! -Poor check-in service. I had to see 4 (four!!!) rooms before they gave me a good one -Facilities are quite old. Everything including room s furniture and equipment needs renovation -Superior rooms are quite small, it makes sense to book delux one Resume: Good value for money. This hotel is really good choice if you need great beach and ready to accept some inconveniences.

Commentaires sur la réservation :
Verry efficient. No complaints at all. Recommended to everybody.

Moyenne	10 /10
Emplacement	10 /10
Chambre	10 /10
Services	10 /10
Equipement et infrastructure	10 /10
Service de réservation	0 /10

Le 2011-08-31 par carlos
Date de visite de l'établissement 2011-08-15
Commentaires :
Excellent Hotel,great location,superb beach and beach facilities.I will definately will be there again.

Commentaires sur la réservation :
supperb

Moyenne	2 /10
Emplacement	0 /10
Chambre	2 /10
Services	0 /10
Equipement et infrastructure	0 /10
Service de réservation	6 /10

Le 2011-08-20 par Tourist
Date de visite de l'établissement 2011-08-15
Commentaires :
Although we have booked a non-smoking room more than a month before our arrival and my spouse is pregnant, the hotel could first offer us 2 smoking rooms with reference to that all the other rooms were allegedly fully booked. The TV set and toilet were broken. The shower was of a very poor quality, in no way of 3 stars quality hotel. Only after long discussions a receptionist of Impiana had promised us to change the number on the next day. However, on the next morning the new receptionist only asked us to reply to which specific better room his preceding colleague promised us to change the room. We should stay the second night in the same awful room in front of the loud traffic street. Very cynic approach. The pool of the hotel is small and not comfortably located on the road of all people to the beach and the restaurant. The beach in front of the hotel is not good and always full of the hotel guests. You should reach a very good beach by walk to the left alongside the seashore in approx. 10 minutes, in front of the other hotel. The other thing we liked in this hotel are good breakfasts. [R24 integr.ERR:escaping]

Commentaires sur la réservation :

Moyenne	9.6 /10
Emplacement	10 /10
Chambre	10 /10
Services	10 /10
Equipement et infrastructure	8 /10
Service de réservation	10 /10

Le 2011-08-02 par Maxim Kiroshka
Date de visite de l'établissement 2011-07-30
Commentaires :
Very Very Good. Peace and relax.

Commentaires sur la réservation :
Easy and guaranteed

Moyenne	3.6 /10
Emplacement	4 /10
Chambre	4 /10
Services	4 /10
Equipement et infrastructure	2 /10
Service de réservation	0 /10

Le 2011-07-26 par jullada mielonen
Date de visite de l'établissement 2011-07-22
Commentaires :
Not a 4 stars as rated. Will not come back again.

Commentaires sur la réservation :

Moyenne	0 /10
Emplacement	0 /10
Chambre	0 /10
Services	0 /10
Equipement et infrastructure	0 /10
Service de réservation	0 /10

Le 2011-07-22 par REUT & EYAL FRANCO
Date de visite de l'établissement 2011-07-18
Commentaires :
The rooms are too small!! We booked the cottage , but we could barely move in the room, there is no space..

Commentaires sur la réservation :
Great!!

Moyenne	10 /10
Emplacement	10 /10
Chambre	10 /10
Services	10 /10
Equipement et infrastructure	10 /10
Service de réservation	10 /10

Le 2011-03-12 par Phillip Davies
Date de visite de l'établissement 2011-03-09
Commentaires :
Hotel is in a perfect location for us. The staff, from front desk to gardener are all very pleasant and try to do the right thing all the time. There was a problem with the booking when we arrived but the staff did their best to correct the error. [R24 integr.ERR:escaping]

Commentaires sur la réservation :

Moyenne	7.6 /10
Emplacement	10 /10
Chambre	6 /10
Services	6 /10
Equipement et infrastructure	8 /10
Service de réservation	10 /10

Le 2011-02-28 par Barbara Presti
Date de visite de l'établissement 2011-02-25
Commentaires :
Wonderful hotel with a nice Thai feel. Reception staff weren t very friendly, however the bar staff made up for that. Rooms were lovely although walls a bit thin could hear the TV going next door and the plumbing from the rooms above. Having said all that I would definately return, loved the atmosphere and the Thai cooking class was lots of fun.

Commentaires sur la réservation :
Sawadee.com was wonderful booking went without a hitch and staff very helpful, thank you

Moyenne	8.2 /10
Emplacement	8 /10
Chambre	10 /10
Services	6 /10
Equipement et infrastructure	8 /10
Service de réservation	8 /10

Le 2010-02-22 par Marius Andre de Wet
Date de visite de l'établissement 2010-01-01
Commentaires :
Wonderful time, excellent resort and location. Can t complain about service, only on arrival, staff not so friendly and helpful. Beautiful room and view. Only complain the matras of the double bed is extremely hard, which caused back pain and stifness in the morning. The resort can invest by replacing the matrasses as qaulity and comfortable beds definitely sell a resort s popularity. It must be mentioned that the resort management were putting a lot of effort by provide a program filled with entertainment for its guests. The Impiana Resort and Spa Samui is definitely recommendable. [R24 integr.ERR:escaping]

Commentaires sur la réservation :

Moyenne	0 /10
Emplacement	0 /10
Chambre	0 /10
Services	0 /10
Equipement et infrastructure	0 /10
Service de réservation	0 /10

Le 2009-07-19 par TSOU HUI CHI
Date de visite de l'établissement 2009-07-09
Commentaires :
We had a fantastic experience staying here, I would definitely stay here again. This Hotel suitable for friends or family holidaying in Sumai, who don t want to pay a lot but still stay somewhere lovely.Impiana is the best choice for you.

Commentaires sur la réservation :
Sawadee provide the soonest reply for customer.

Moyenne	0 /10
Emplacement	0 /10
Chambre	0 /10
Services	0 /10
Equipement et infrastructure	0 /10
Service de réservation	0 /10

Le 2009-06-14 par Michael Connolly
Date de visite de l'établissement 2009-06-10
Commentaires :
hotel was great.located just out of the main street 10 min walk along the beach or 150-200 bht taxi ride plus free shuttle from hotel. minor problems with room but relocated without any drama.beach is nice with some stalls and hawkers but not as busy as the main beach [R24 integr.ERR:escaping]

Commentaires sur la réservation :
very good no problems and very speady responses

Moyenne	0 /10
Emplacement	0 /10
Chambre	0 /10
Services	0 /10
Equipement et infrastructure	0 /10
Service de réservation	0 /10

Le 2009-04-30 par Maciej Chinalski
Date de visite de l'établissement 2009-04-23
Commentaires :
Hotel is quit good and stuff friendly but not very professional. Our room with beautiful view on the beach and see was very loud because of the street - the Hotel is almost directly on a street and has very loud air condition.I think, there are better places to stay at Ko Samui.

Commentaires sur la réservation :
good and fast booking.

Moyenne	0 /10
Emplacement	0 /10
Chambre	0 /10
Services	0 /10
Equipement et infrastructure	0 /10
Service de réservation	0 /10

Le 2009-04-20 par Peter Tholander
Date de visite de l'établissement 2009-04-15
Commentaires :
Very nice hotel and very good breakfast, nothing to complain about!

Commentaires sur la réservation :

Moyenne	0 /10
Emplacement	0 /10
Chambre	0 /10
Services	0 /10
Equipement et infrastructure	0 /10
Service de réservation	0 /10

Le 2008-10-13 par Shamsul AB
Date de visite de l'établissement 2008-10-05
Commentaires :
My daughter and I had a wonderful holiday at Impiana. The most memorable experience is that the beach is uncrowded at all,except for the holidayers. With the absence of the general public we enjoyed better without being gawked at when we sunbathe. Perhaps we visited outside the peak period, the Restaurant and Spa discounts were pleasant surprise. Wonderful Impiana, enjoyable holiday. We shall return!

Commentaires sur la réservation :
Quick, efficient and accurate

Moyenne	0 /10
Emplacement	0 /10
Chambre	0 /10
Services	0 /10
Equipement et infrastructure	0 /10
Service de réservation	0 /10

Le 2008-07-16 par Martin Burman
Date de visite de l'établissement 2008-07-06
Commentaires :
First stay in Samui and would recommend the hotel to anyone. Resort nice as away from main area and very good beach. Only problem is if you want to visit Chaweng the taxis are all mafia trained when it comes to their charges.

Commentaires sur la réservation :
Very good service especially as changed hotel to this at the last minute.

Moyenne	0 /10
Emplacement	0 /10
Chambre	0 /10
Services	0 /10
Equipement et infrastructure	0 /10
Service de réservation	0 /10

Le 2008-06-14 par Dean Borg & MJ Samonte
Date de visite de l'établissement 2008-06-05
Commentaires :
Nice resort on a quiet beach. Service was very good. Staff is friendly, helpful and polite. This is a good choice if you are looking for a quiet stay away from the busy areas of Samui. My wife ad I had a great time and will stay here again on our next visit.

Commentaires sur la réservation :
Always great service. Very fast and professional.

Moyenne	0 /10
Emplacement	0 /10
Chambre	0 /10
Services	0 /10
Equipement et infrastructure	0 /10
Service de réservation	0 /10

Le 2008-06-12 par Dean Borg & MJ Samonte
Date de visite de l'établissement 2008-06-05
Commentaires :
Very nice resort, in the process of renovations. The staff are very friendly, and speak english well. The beach is clean and quiet. We had a wonderful time. I made comments to the Management regarding a few issues, and they were handled immediately. It would be unfair to pass negative comments based on one or two problems that were corrected to satisfaction. Give this resort consideration, I have been to Samui before and Impiana is good value for the price. [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Excellent as usual. Booking was fast and accurate. Never a problem with Sawadee.com

Moyenne	0 /10
Emplacement	0 /10
Chambre	0 /10
Services	0 /10
Equipement et infrastructure	0 /10
Service de réservation	0 /10

Le 2008-04-29 par LISA SENOGLES
Date de visite de l'établissement 2008-03-30
Commentaires :
Lovely looking hotel, on the right part of the beach, far enough away from the noise of chaweng, close enough to grab a 5 min taxi if you want the bars etc. Hotel room was lovely & clean, nice little balcony. Rooms were being refurbished while we were there and apparently the bathrooms were much biger than the small one we had. The restaurant was really good, breakfast was excellent. I did not think much of the lunch at the beach bar, tiny portions just enough to fill a tiny hole. I am only small and not a great eater but I could have had two servings. Good all round, i did recommend and book my family & friends into the impaina at the end of their stay as a surprise. They got a better room than me! [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Fantastic

Moyenne	0 /10
Emplacement	0 /10
Chambre	0 /10
Services	0 /10
Equipement et infrastructure	0 /10
Service de réservation	0 /10

Le 2008-02-22 par Timothy mc carthy
Date de visite de l'établissement 2008-02-07
Commentaires :
excellent on all counts and this was our third year returning there. and will return again

Commentaires sur la réservation :

Moyenne	0 /10
Emplacement	0 /10
Chambre	0 /10
Services	0 /10
Equipement et infrastructure	0 /10
Service de réservation	0 /10

Le 2008-01-03 par Eimear Lenehan
Date de visite de l'établissement 2007-12-22
Commentaires :
Just back spent Christmas at this hotel.Excellent - the hotel is lovely, the location is great, the staff were lovely and very obliging. We really enjoyed out stay and would like to extend a big thank you to all the staff. [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Good service went without any hitches

Moyenne	0 /10
Emplacement	0 /10
Chambre	0 /10
Services	0 /10
Equipement et infrastructure	0 /10
Service de réservation	0 /10

Le 2007-10-09 par Zoja van der Laan
Date de visite de l'établissement 2007-09-27
Commentaires :
Was ok! Reception works good. Rooms are big enough, bathroom too. I think the rooms need some attention. A Little bit of paint somewhere, some new tiles in the bathroom. A little bit simple to take a shower, whole bathroom is wet afterwards. Television canals fall off. But the hotel is beautiful set on the beach, breakfast is perfect, very nice staff!

Commentaires sur la réservation :
good! Went fast!

Moyenne	0 /10
Emplacement	0 /10
Chambre	0 /10
Services	0 /10
Equipement et infrastructure	0 /10
Service de réservation	0 /10

Le 2007-05-30 par Nevenka Mattenet
Date de visite de l'établissement 2007-05-23
Commentaires :
wonderful wonderful wonderful. great location, great breakfast, great service. will definitely return!

Commentaires sur la réservation :
good

Moyenne	0 /10
Emplacement	0 /10
Chambre	0 /10
Services	0 /10
Equipement et infrastructure	0 /10
Service de réservation	0 /10

Le 2007-04-12 par Wencke Linsel
Date de visite de l'établissement 2007-04-05
Commentaires :
Location is great, staff is friendly and helpfull.Rooms are nice, a bit small, but you don t spend much time inside anyway. If travelling with small kids (as we did) consider that there are a lot of steps inside the resort which is a bit of a hazzle. Overall good value for money. [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Very efficient, highly recommended.