Koh Samui en Thaïlande par Samui-Passion : Guide en français sur Koh Samui, actualités, infos et guide pratiques sur l'île, hotel, tous les secteurs, les plages et les activités, et plus encore...

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Secteur : Bophut
8
/10
Note globale
Sur 37 avis
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Emplacement
8
/10
Chambre
8,5
/10
Services
7,7
/10
Equipement et confort
7,8
/10
Service de réservation
7,4
/10
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Derniers avis
room more expensive and lower quality than during our reservation from 17 to 19 July
Par Georges Cerfontaine
le 2015-08-12
Agrandir la carte et voir les activités autour
Moyenne
6.8
/10
 
Emplacement
6
/10
 
Chambre
6
/10
 
Services
6
/10
 
Equipement et infrastructure
10
/10
 
Service de réservation
6
/10
 
Le 2015-08-12 par Georges Cerfontaine
Date de visite de l'établissement 2015-07-23
Commentaires :
room more expensive and lower quality than during our reservation from 17 to 19 July

Commentaires sur la réservation :
Moyenne
6.8
/10
 
Emplacement
8
/10
 
Chambre
8
/10
 
Services
6
/10
 
Equipement et infrastructure
4
/10
 
Service de réservation
10
/10
 
Le 2015-02-16 par NIklas Hagman
Date de visite de l'établissement 2015-02-08
Commentaires :
This was our third time we visited this hotel. I´m sorry to say that I think this was the last time. We have always likes the location and facilites. Our opinion has always being that it is a very good hotel på a resonable price. But the question is now if they are trying to save money. At first, the breakfast has being one of the thing we loved about this hotel. It is still good but not as good as it was. The staff are as friendly as before but we think they are less. A couple of times we had to stand and wait for the staff to clear the tables, It was just half full but no one had cleared the tables. The refilling of food was poor. Sometimes it was almost empty on everything and the refilling took a long time or wasn t done at all. It is still standard and ok food but not as it has been before. The big pool in the hotel area are a danger to children. There are tiles loose on the ground which ends sharp edges everywhere. And they probably planed to have a poolbar in this one when they build it. And it probably never was used. Around this bar there are sharp edges everywhere from loose tiles and very dirty water. All this is in the ground area where children can play. I just say, close it before someone gets hurt. The elevators in some of the buildings are closed or never started. Just one was still going what we saw. When you have small children and stroller it is pretty heavy to lift it all up to the highest floor. We think it has gone from being a very good hotel to a budget hotel wich try to save money. The cleaning is still excellent. [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Great as always.
Moyenne
8.8
/10
 
Emplacement
8
/10
 
Chambre
8
/10
 
Services
10
/10
 
Equipement et infrastructure
10
/10
 
Service de réservation
10
/10
 
Le 2014-07-05 par Tony G Pedersen
Date de visite de l'établissement 2014-06-30
Commentaires :
Nice place, with good pools, and a nice beach. I like to stay there.

Commentaires sur la réservation :
Very good;-)
Moyenne
10
/10
 
Emplacement
10
/10
 
Chambre
10
/10
 
Services
10
/10
 
Equipement et infrastructure
10
/10
 
Service de réservation
0
/10
 
Le 2014-06-14 par Carol E Webber
Date de visite de l'établissement 2014-04-05
Commentaires :
I have stayed at this hotel 3 times now. The hotel and its pools are excellent and the staff very friendly. Clean beach towels delivered at the end of each day as well as fresh fruit bowls. I will be returning!

Commentaires sur la réservation :
Moyenne
8.6
/10
 
Emplacement
8
/10
 
Chambre
10
/10
 
Services
8
/10
 
Equipement et infrastructure
8
/10
 
Service de réservation
8
/10
 
Le 2014-05-06 par LIANG LIPING
Date de visite de l'établissement 2013-06-29
Commentaires :
There is a beautiful swimming pool, and nice room.

Commentaires sur la réservation :
nice.
Moyenne
8.6
/10
 
Emplacement
8
/10
 
Chambre
10
/10
 
Services
10
/10
 
Equipement et infrastructure
6
/10
 
Service de réservation
0
/10
 
Le 2014-04-26 par Peter Hohler
Date de visite de l'établissement 2014-04-23
Commentaires :


Commentaires sur la réservation :
Always very good
Moyenne
9.4
/10
 
Emplacement
8
/10
 
Chambre
10
/10
 
Services
10
/10
 
Equipement et infrastructure
10
/10
 
Service de réservation
10
/10
 
Le 2014-04-09 par Evgeny Zakharchenko
Date de visite de l'établissement 2014-03-04
Commentaires :
Мы забронировали отель на 6 ночей по акции и остались очень довольны соотношением цена-качество. Территория отеля очень хорошая и большая. Пляж отлично подходит для купания. Можно найти место в тени. Завтраки вкусные с достаточным выбором блюд.Обедали часто в ресторане через дорогу - там очень вкусная пицца. Ужинать ходили в Фишмэн Вилидж. Далековато - минут 20, но прогулка по пляжу очень приятная. Интернет в pablic zones хороший, иногда даже подключались прямо в номере (мы жили прямо над ресепшн). [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Спасибо
Moyenne
10
/10
 
Emplacement
10
/10
 
Chambre
10
/10
 
Services
10
/10
 
Equipement et infrastructure
10
/10
 
Service de réservation
10
/10
 
Le 2014-03-05 par Saban Tinc
Date de visite de l'établissement 2014-02-27
Commentaires :
Wir hatten einen wundervollen Urlaub auf Koh Samui. Das Hotel kannten wir bereits aus Zeiten vor dem Umbau. Damals (2000) war es schon perfekt und hat sich bis heute super gehalten. Wir hatten ein Zimmer im Haupthaus. Es war großzügig und sehr gut aufgeteilt. Der Charme Thailands und der Menschen beeindruckt uns immer wieder. Wir kommen auf jeden Fall wieder! [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Moyenne
10
/10
 
Emplacement
10
/10
 
Chambre
10
/10
 
Services
10
/10
 
Equipement et infrastructure
10
/10
 
Service de réservation
10
/10
 
Le 2014-02-25 par Mattle Lukas
Date de visite de l'établissement 2014-02-22
Commentaires :
Ich war sehr begeistert von der Hotelanlage. ( Hotel ) Das Personal war einfach spitze. (freundlich, hielfbereit, zuvorkommend)

Commentaires sur la réservation :
Super, hat alles Reibungslos geklappt!
Moyenne
7.6
/10
 
Emplacement
10
/10
 
Chambre
6
/10
 
Services
8
/10
 
Equipement et infrastructure
6
/10
 
Service de réservation
10
/10
 
Le 2014-02-20 par Dimitrios Emmanouilidis
Date de visite de l'établissement 2014-01-28
Commentaires :
We ve stayed in the A19 A&B bungalows at the Palm Beach for eight nights. Not in its first youth, this spacious resort has lovely gardens and good service. After having spent nearly a month in Thailand we could definately say that the quality and variety of their breakfast was the best we ve had. On the downside, certain outdoor air-condition units were too noisy to use at night. The pool in use was too small for the size of the resort. In addition, on the seaside of the pool there is a raised wooden structure with sunbeds for just a few guests, which nearly blocks the excellent view to the sea. The beachfront of the resort is probably the most extensive of all in Boh Put and you will never feel crowded, but the plastic sunbeds need replacement. PS. Avoid the independent massage establishment on the beach, next to the resort on the right. [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Excellent.
Moyenne
7.4
/10
 
Emplacement
8
/10
 
Chambre
6
/10
 
Services
8
/10
 
Equipement et infrastructure
8
/10
 
Service de réservation
10
/10
 
Le 2014-02-04 par Maurice William Johnson
Date de visite de l'établissement 2014-01-25
Commentaires :
Samui Palm Beach Resort - Bo Phut The resort is in a nice position and about a 15min walk from Fisherman’s Village. The staff are friendly, welcoming and competent. There are two swimming pools but the one by the beach is for all guests whereas the other tends to be for guest in rooms that overlook the pool. There is a beach bar but unfortunately it is the only one and another inside near the lounge would be an added advantage. We stayed in a Beach Front Villa with terrace and private garden with reserved sun loungers and only a few steps to the beach. However, the room furniture does not live up to the room rate and has limited cupboard and draw space. One irritation was guest from the villas situated behind would use our garden as short cut to the beach. The breakfast buffet is the same as most holiday resorts nowadays with an Egg Station for those wanting fried eggs or omelettes. The eggs are great but the queue waiting for them to be cooked spoils the breakfast. They should cook enough and layout with the rest of the buffet, which would make it easier for guests and the staff. There are few restaurants outside; the Kingfisher is good and reasonable. Having looked a few other resorts on the walk to the Fisherman’s Village, which are much more expensive, I would say Samui Palm Beach is good value for money.

Commentaires sur la réservation :
Prompt and professional as always
Moyenne
7.6
/10
 
Emplacement
8
/10
 
Chambre
8
/10
 
Services
6
/10
 
Equipement et infrastructure
8
/10
 
Service de réservation
10
/10
 
Le 2014-01-12 par Alexandra Hillerberg
Date de visite de l'établissement 2014-01-07
Commentaires :
Nice hotel. Great pool. Free towels every day for beach and pool. Nice breakfast. Near fisherman villages with lots of restaurants. Good value for your money!

Commentaires sur la réservation :
east bokning and everything as expected.
Moyenne
5.4
/10
 
Emplacement
8
/10
 
Chambre
6
/10
 
Services
2
/10
 
Equipement et infrastructure
4
/10
 
Service de réservation
6
/10
 
Le 2014-01-01 par Mattias Moberg
Date de visite de l'établissement 2013-12-29
Commentaires :
The room was quite good but old... the poolbar was terrible... The beach was very dirty....

Commentaires sur la réservation :
Moyenne
10
/10
 
Emplacement
10
/10
 
Chambre
10
/10
 
Services
10
/10
 
Equipement et infrastructure
10
/10
 
Service de réservation
10
/10
 
Le 2013-12-19 par OREKHOVA ANNA
Date de visite de l'établissement 2013-10-25
Commentaires :
Великолепный отель!!!Сняли номер DE LUX ROOM ROYAL WING на два дня,но решили остаться на неделю)Обслуживание отличное,завтраки великолепные,персонал приветливый и дружелюбный!!!Всё очень понравилось,вернусь сюда ещё раз!

Commentaires sur la réservation :
Спасибо всё сработало )
Moyenne
9.6
/10
 
Emplacement
10
/10
 
Chambre
10
/10
 
Services
8
/10
 
Equipement et infrastructure
10
/10
 
Service de réservation
10
/10
 
Le 2013-12-15 par Selvaraj B
Date de visite de l'établissement 2013-12-12
Commentaires :
The hotel environment was quiet, even though the occupancy rate was high, which suited us very well as we were on our honeymoon. We had a pleasant surprise when we were presented with a Honeymoon chocolate cake. The beach was sunny but had a COOL breeze in mid-Dec and we could sit for hours on the deck chairs. Cupboards a bit musty smelling inside but this does not take away from the overall satisfaction that we had staying at Samui Palm Beach Resort. 1 proposal for improvement is to change the breakfast menu as guests staying there long term would want to try some variety. Overall, value for money and keep up the good job. [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Sawadee.com is value for money. I will keep going through them again for future bookings.
Moyenne
8
/10
 
Emplacement
8
/10
 
Chambre
8
/10
 
Services
8
/10
 
Equipement et infrastructure
8
/10
 
Service de réservation
8
/10
 
Le 2013-09-24 par Alex McBurney
Date de visite de l'établissement 2013-09-19
Commentaires :
A good quality resort. Only 10 minutes walk from the Fisherman s village and with quite a few local restaurants close by. Fantastic views from the front pool and restaurant over the bay, complete with palm trees, islands and boats. However unless you pay for the beach front villas, you don t get much of a view from the rooms themselves. And if you happen to be there on your birthday, you get a birthday cake! Nice customer service touch. [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Sourced a good low season deal here. Initial problem with processing the credit card transaction quickly sorted out.
Moyenne
4.2
/10
 
Emplacement
4
/10
 
Chambre
6
/10
 
Services
2
/10
 
Equipement et infrastructure
4
/10
 
Service de réservation
6
/10
 
Le 2013-04-25 par Morandi Luciano
Date de visite de l'établissement 2013-04-20
Commentaires :
check out il 14/04 perchè non mi son trovato bene gente maleducata al servizio specialmente al bar. come ho già detto il servizio molto scadente specialmente al BAR maleducati,un giorno ho chiesto un moijto.e perchè non vado a berlo fuori del hotel ho soggiornato 4 giorni e ne ho pagato 10 fate voi

Commentaires sur la réservation :
Moyenne
6.6
/10
 
Emplacement
6
/10
 
Chambre
8
/10
 
Services
6
/10
 
Equipement et infrastructure
6
/10
 
Service de réservation
8
/10
 
Le 2013-03-25 par Graham Corrighan
Date de visite de l'établissement 2013-03-22
Commentaires :
very nice hotel but could be so much better with slightly more attention to detail. Lack of sunbeds on beach and very few mattresses and no umbrellas

Commentaires sur la réservation :
very strait forward
Moyenne
5.8
/10
 
Emplacement
4
/10
 
Chambre
6
/10
 
Services
6
/10
 
Equipement et infrastructure
8
/10
 
Service de réservation
10
/10
 
Le 2012-12-26 par Frida
Date de visite de l'établissement 2012-12-10
Commentaires :
Stort skrytbygge som verkar igenbommat i vissa delar. Dock helt ok rum och bra pool nere vid den fina men grovkorniga stranden. Dyr frukost om man inte förbokat det, 400 Bath per person. Vi åt i stället på ibis precis bredvid. Ligger lite offside.

Commentaires sur la réservation :
Perfekt
Moyenne
8
/10
 
Emplacement
8
/10
 
Chambre
8
/10
 
Services
8
/10
 
Equipement et infrastructure
8
/10
 
Service de réservation
8
/10
 
Le 2012-12-24 par Tomas Zelenka
Date de visite de l'établissement 2012-12-16
Commentaires :
Hotel byl velmi příjemný. Leží na severu Koh Samui. Na rozdíl od Chawengu moře čistější. Pokoj prostorný, vybaven varnou konvicí a lednicí. Klimatizace mírně hlučnější. Úklid bezproblémový. Bazén jsme využili jen jednou. Na pláži chodí místní prodejci s různým zbožím a jídlem. Nejsou dotěrní, stačí jen jednou říci či naznačit nezájem. Celkově hodnotím pobyt jako velmi příjemný, hotel přímo u moře, hodící se i pro děti. Doprava do Chawengu pomocí hotelového minibusu 20.00 tam a 23.00hod. zpět zdarma. Dále možnost půjčení skútru. Dojezd do Chawengu do 15minut. V okolí hotelu levné a kvalitní prádelny. [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Moyenne
9
/10
 
Emplacement
8
/10
 
Chambre
10
/10
 
Services
10
/10
 
Equipement et infrastructure
8
/10
 
Service de réservation
8
/10
 
Le 2012-08-19 par Bergonzo Eric
Date de visite de l'établissement 2012-08-04
Commentaires :
Maison beatch front très calme, propre, asser petite pour une famille de 4 personnes car il a fallut rajouter 2 lits pliables. Cependant cet hôtel est en rénovation et la première maison proposée se trouvait en face du chantier de la piscine, donc bruit et vue... Le personnel est très chaleureux et au petits soins. [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Moyenne
10
/10
 
Emplacement
10
/10
 
Chambre
10
/10
 
Services
10
/10
 
Equipement et infrastructure
10
/10
 
Service de réservation
0
/10
 
Le 2011-09-26 par Kraynov Oleg
Date de visite de l'établissement 2011-09-15
Commentaires :
Отдых в отеле оставил только положительные эмоции.Отзывчивый персонал,прекрасное расположение,хорошие и разнообразные завтраки,с большим количеством фруктов. [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Очень довольны быстрой работой и внимательностью по отношению к пожеланиям клиента.Реальные цены,достоверность информации по отелям.
Moyenne
6
/10
 
Emplacement
4
/10
 
Chambre
8
/10
 
Services
8
/10
 
Equipement et infrastructure
4
/10
 
Service de réservation
4
/10
 
Le 2011-08-25 par Susanne Andersson
Date de visite de l'établissement 2011-08-23
Commentaires :
It was a very nice hotel nice swimingpool nice beach too. in the web site it say that should be 3 restaurants it was 3 that is right but only on open. pool bar yes there was but closed???? But the hotel was nice and I really recommended. [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Moyenne
8.6
/10
 
Emplacement
8
/10
 
Chambre
10
/10
 
Services
8
/10
 
Equipement et infrastructure
8
/10
 
Service de réservation
0
/10
 
Le 2011-08-18 par estefania morcillo caceres
Date de visite de l'établissement 2011-08-12
Commentaires :
Though we were just one night, I think it was one of the best hotels we stayed in Thailand. The staff were very nice. The room was clean and very confortable. I highly recommend this hotel.

Commentaires sur la réservation :
Moyenne
8.2
/10
 
Emplacement
8
/10
 
Chambre
10
/10
 
Services
6
/10
 
Equipement et infrastructure
8
/10
 
Service de réservation
8
/10
 
Le 2011-07-31 par Rosemary
Date de visite de l'établissement 2011-07-28
Commentaires :
Gracious and elegant hotel in a beautiful setting.

Commentaires sur la réservation :
Easy
Moyenne
9.6
/10
 
Emplacement
10
/10
 
Chambre
10
/10
 
Services
10
/10
 
Equipement et infrastructure
8
/10
 
Service de réservation
10
/10
 
Le 2010-08-02 par Jimmy Croll
Date de visite de l'établissement 2010-07-29
Commentaires :
Great hotel with friendly staff, I stayed in the 2 bedroom villa with great sea views, just 5 steps and we were on the beach. No internet in the rooms you need to go to reception, it is a free connection, but good improvement point could be to have this in all rooms. Lots to do outside the hotel with day trips, the money spent on those can add up fast so allow for this in your budgets, good local eating places within walking distance of the hotel, and very good high end eating a short and cheap taxi drive away [R24 integr.ERR:escaping]

Commentaires sur la réservation :
excellent, fast replies by mail, very good communications, no issues at all
Moyenne
7.6
/10
 
Emplacement
6
/10
 
Chambre
10
/10
 
Services
6
/10
 
Equipement et infrastructure
8
/10
 
Service de réservation
8
/10
 
Le 2010-04-24 par GALANTINI FABRIZIO
Date de visite de l'établissement 2010-04-22
Commentaires :
The Villas beach front are very nice, everything is ok... The sea is not clean, there are a lot of slime seaweed.

Commentaires sur la réservation :
Very good...
Moyenne
10
/10
 
Emplacement
10
/10
 
Chambre
10
/10
 
Services
10
/10
 
Equipement et infrastructure
10
/10
 
Service de réservation
8
/10
 
Le 2010-02-22 par Garrigan
Date de visite de l'établissement 2010-01-26
Commentaires :
Excellent.3rd stay at Samui Palm Beech Resort.Will stay again in 2011 and will reccomend to family and friends.We stayed first time in 1989.Same room type each year which was excellent.Staff at Reception, Housekeeping,Garden,Breakfast and Restaurant were excellent and friendly and helpful.Please say thanks to them.Samui Palm Beech was our first placeof stay in Thailand in 2010 and we hope to do the same in 2011 same dates. [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Number of emails confusing and not sure who we are dealing with.
Moyenne
5.2
/10
 
Emplacement
8
/10
 
Chambre
4
/10
 
Services
4
/10
 
Equipement et infrastructure
4
/10
 
Service de réservation
10
/10
 
Le 2010-02-20 par Morten Claes Winhter
Date de visite de l'établissement 2010-02-11
Commentaires :
Hotel is somewhat worn down. Breakfast is very poor.

Commentaires sur la réservation :
Fast and good reply to questions.
Moyenne
0
/10
 
Emplacement
0
/10
 
Chambre
0
/10
 
Services
0
/10
 
Equipement et infrastructure
0
/10
 
Service de réservation
0
/10
 
Le 2009-03-14 par Franciscus Beerens
Date de visite de l'établissement 2009-03-11
Commentaires :
Beautiful beach ,nice staff, quiet, we stayed in a villa with pool vieuw. Very clean everywhere.

Commentaires sur la réservation :
booking this way is so easy. And you give your credit card details only at the moment when you receive the confimation about availability.
Moyenne
0
/10
 
Emplacement
0
/10
 
Chambre
0
/10
 
Services
0
/10
 
Equipement et infrastructure
0
/10
 
Service de réservation
0
/10
 
Le 2009-02-04 par Zhanar Taukenova
Date de visite de l'établissement 2009-01-29
Commentaires :
BEAUTIFUL RESORT!!! Everything is excellent. We stayed in beachfront villa A01 which is right on the beach, it has private beach beds. The villa is not the best quality, not the brand new furniture but the location and facilities compensate it pretty much. We had small and kids swimming poools right beside our villa which was great as we travelled with 4y.o. son and he was thrilled with the faciliies, huge chess. Th food in restaurants is quite god but we dined mostly in the city on Chaweng beach. The hotel is very peaceful and green. I wish there could be more facilities for kids like playground or at least playroom with toys like in Peace hotel nearby. Also they lack kids channel on TV so we had to buy some cartoons and play them on our DVD player. The staff is friendly and nice. We liked BoPhut beach since it is not that noisy as Chaweng and still not far from shops and Chaweng. We have no complaints about this hotel, only some recommendations for improvements - more kids amusements, at least kids channel, as most people travel with kids. [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Booking service was neat as always, no complaints.
Moyenne
0
/10
 
Emplacement
0
/10
 
Chambre
0
/10
 
Services
0
/10
 
Equipement et infrastructure
0
/10
 
Service de réservation
0
/10
 
Le 2009-02-04 par Berit Tronslin
Date de visite de l'établissement 2009-01-31
Commentaires :
We stayed here now and also 6 years ago. We really like this resort. The villa was well kept, clean and nice. Friendly staff, excellent service. Lovely breakfast area. The fitness area lacked air condition.

Commentaires sur la réservation :
Great as always.
Moyenne
0
/10
 
Emplacement
0
/10
 
Chambre
0
/10
 
Services
0
/10
 
Equipement et infrastructure
0
/10
 
Service de réservation
0
/10
 
Le 2008-11-15 par chaisit rattanasangwal
Date de visite de l'établissement 2008-11-07
Commentaires :
everything is excellent , but a little thing i would like to suggest is the shower area . Can the manager reconstruct to a little deeper than entrance area .

Commentaires sur la réservation :
Moyenne
0
/10
 
Emplacement
0
/10
 
Chambre
0
/10
 
Services
0
/10
 
Equipement et infrastructure
0
/10
 
Service de réservation
0
/10
 
Le 2008-08-28 par Blanc
Date de visite de l'établissement 2008-08-14
Commentaires :
Very good hotel with a really pleasant stay. The people of the hotel were wonderfull and really welcoming. A really good service. You can go there eyes closed.

Commentaires sur la réservation :
Really good service. No problems encountered.
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Le 2008-03-25 par Colin Bradbury
Date de visite de l'établissement 2008-03-19
Commentaires :
The hotel is superb with 3 pools and a variety of excellent accommodation, we had a beach / pool view bungalow absolutely perfect. Location on a busy road main entrance with a few bars and resturaunts pen at night. Right at the beach side where there are plenty of other bars and eating places away from traffic noise. Well worth a 10 minute walk along beach to Fishermans village great for an evening drink and meal. You don t have to pay resturaunt prices, there are local places with wonderful food all on sea front. The whole holiday was an experience my wife and I will never forget. [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Sawadee.com made the whole holiday so easy to arrange no problems at all. Well recommended and great value.
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Le 2008-03-03 par Mr Daniel Beck
Date de visite de l'établissement 2008-02-14
Commentaires :
We stayed in a beachfront bungalow which is in the oldest part of the resort. More modern additions (apartment style) have subsequently been made. The Accommodation and location were fine, but communal areas can best be described by the phrase faded elegance and are in need of some renovation. The only negative would be the attitude of Restaurant staff particularly at breakfast. The service was disorganised and unfriendly. This is not what one comes to expect in Thailand and gives a negative impression on an otherwise great stay. The room maids and reception staff were very helpful and efficient.

Commentaires sur la réservation :
Excellent service..very prompt confirmation and reminders when payment was due by e mail and SMS
Moyenne
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Le 2008-01-10 par Steven Marshank
Date de visite de l'établissement 2008-01-04
Commentaires :
The hotel is overpriced for the quality of the rooms, the service and the restaurant. This is a good place for kids and families who don t care too much about the details or are not used to what Thai design and service can and should be like. I have been to Thailand between 35-40 timesand this place was just not up to standards at this price. We got a Villa which was nothing more than a good sized room. There were marks on the walls, cracks in the caulking and dried mold along the caulking in the bathroom. The room was otherwise nice, but for the price, it should have been much better appointed. Two days in a row, we were only given one beach towel because they ran out. We were told the other would be delivered first thing in the morning. The first day I chased them three times before we finally got our second towel afternoon. The second day, I had to go find housekeeping because it was not delivered. The restaurant is very mediocre. The Peace Hotel down the beach a few hundred meters has a better setting, better food and better service for half the price. Zazen is the best food on the island and is only a hundred meters the other way on the beach, but the people at the front desk won t tell you about either of these. Instead, we were directed to Poppies as the best restaurant on the island. Not only was it 300 bt each way and a 20 minute ride, but the food was like haut rather than nuevelle cuisine. It was nowhere near as good as Zazen s restaurant. [R24 integr.ERR:escaping]

Commentaires sur la réservation :
Very fast response time from Sawasdee. My only request is that the website offers an option to have other hotels recommended if the one that is chosen is not available. We opted for that but was never send the other options. When we tried several other hotels, we got a response immediately.

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